FAQ

Frequently Asked Questions

Everything you need to know about getting started with Mailoverse, the product and its features, and managing your account.

Getting Started

How do I create my first test with Mailoverse?

Getting started with Mailoverse is simple. Sign up for a free account, grab your API key from the dashboard, and follow our quickstart guide in the documentation. You can have your first email test running in just a few minutes.

Do I need coding knowledge to use Mailoverse?

While Mailoverse is primarily designed for developers and QA engineers who write automated tests, you don't need to be an expert. Our documentation includes clear examples for popular testing frameworks like Playwright, Cypress, and Vitest that you can adapt for your needs.

Where can I find my API key?

Your API key is available in your Mailoverse dashboard after signing in. Navigate to the Settings section where you can view and regenerate your API key. Keep this key secure and never expose it in client-side code.

Is there a quickstart guide with code samples?

Yes! Our documentation includes comprehensive quickstart guides with code samples for JavaScript, Python, and cURL. Visit the Examples section in our docs to find ready-to-use code snippets for your preferred language.

Email Testing

How do disposable email addresses work?

Each Mailoverse account comes with a unique domain. Any email sent to any address at that domain will be captured and accessible via our API. This means you can use unlimited unique email addresses for your tests without any setup.

Can I test email content and links?

Absolutely. Mailoverse captures the full email including subject, body (HTML and plain text), headers, and any links. Our API provides structured access to all this data, making it easy to verify email content and extract verification links or OTP codes.

Can I test two-factor authentication flows?

Yes, testing 2FA and MFA flows is one of the primary use cases for Mailoverse. You can send OTP codes or verification links to your Mailoverse addresses and then retrieve them via the API to complete authentication in your automated tests.

How long are test emails retained?

Emails are retained according to your plan settings. By default, emails are kept for a reasonable period to allow for test completion and debugging. You can also manually delete emails via the API when no longer needed.

Integrations & Frameworks

What testing frameworks does Mailoverse support?

Mailoverse works with any testing framework that can make HTTP requests. We have specific documentation and examples for popular frameworks including Playwright, Cypress, Vitest, Jest, Selenium, and more.

What programming languages are supported?

Our REST API works with any programming language. We provide code examples for JavaScript/TypeScript, Python, and cURL. The simple API design makes it easy to integrate with any language of your choice.

Can I use Mailoverse with my CI/CD pipeline?

Yes, Mailoverse is designed to work seamlessly in CI/CD environments. Since it is API-based with no special dependencies, you can use it in GitHub Actions, GitLab CI, Jenkins, CircleCI, or any other pipeline.

Plans & Billing

Is there a free trial available?

Yes, we offer a free plan that allows you to try Mailoverse and see how it fits your testing workflow. The free plan includes a limited number of emails per month, perfect for getting started or small projects.

How do I upgrade my plan?

You can upgrade your plan at any time from your dashboard. Go to the Subscription section, select your new plan, and the change will take effect immediately. Upgrades are prorated for the current billing period.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor. For enterprise plans, we can also arrange invoicing and alternative payment methods upon request.

Security & Privacy

Is my data secure with Mailoverse?

Security is a top priority. All data is encrypted in transit using TLS, and we follow industry best practices for data protection. Mailoverse is designed specifically for test data, and we recommend not using it for production email workflows.

Can I use Mailoverse for GDPR-compliant testing?

Yes. Since Mailoverse is designed for test scenarios with synthetic or test data, it helps you avoid using real user emails in your test environment, which is a key consideration for GDPR compliance.

How can I contact support?

You can reach our support team through the dashboard or by emailing us directly. We aim to respond to all inquiries within one business day.

Still have questions?

Can't find what you're looking for? Check out our documentation or get started with a free account.