Protecting your privacy is important to us. This Privacy Policy describes how Mailoverse ("we", "us", "our") collects, uses, and protects personal data when you use our services, websites, and applications.

Scope of This Policy

This Privacy Policy applies to personal data processed through our email testing platform, APIs, websites, and related services (collectively, the "Services"). This policy applies to all users of our Services, including visitors to our website and customers who have registered for an account.

Information We Collect

We collect and process the following categories of information:

Account Information: When you create an account, we collect your email address, name, and password. For paid plans, we collect billing information through our payment processor.
Service Data: This includes emails and messages sent to your Mailoverse test addresses as part of using our testing service. This data is provided by you for the purpose of email testing.
Usage Information: We collect information about how you use our Services, including API calls, features accessed, and interaction patterns.
Technical Data: This includes IP addresses, browser type, device information, and similar technical data collected automatically when you access our Services.
Cookies: We use cookies and similar technologies to improve your experience. See our cookie practices section below for more details.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Services
To process transactions and send related information
To send technical notices, updates, security alerts, and support messages
To respond to your comments, questions, and customer service requests
To monitor and analyze usage trends to improve user experience
To detect, investigate, and prevent fraudulent transactions and abuse
To comply with legal obligations

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service Data (test emails) is retained according to your account settings and plan, and can be deleted at any time through our API or dashboard.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who provide services on our behalf, such as payment processing, hosting, and analytics.
Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS, and we regularly review and update our security practices.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

The right to access and receive a copy of your personal data
The right to correct inaccurate or incomplete data
The right to delete your personal data
The right to restrict or object to processing
The right to data portability
The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve our Services and your experience. You can control cookies through your browser settings, though disabling certain cookies may affect the functionality of our Services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.

Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@mailoverse.com